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SITE POLICY

Personal Information Protection Policy

1. Basic Concept

IPPUDO handles personal information within the extent necessary to ensure the smooth operation of the services provided through the IPPUDO website (http://www.ippudo.com.my; hereinafter referred to as “website”). The following policy has been established for the website managed or operated by IPPUDO or its agent, and we will strive to manage and operate the website in a manner that allows our customers to use it with confidence. IPPUDO will handle the personal information provided by our customers through this website pursuant to this Privacy Policy. However, if provisions which differ from this Privacy Policy exist for specific websites for which we have asked for personal information from our customers, those provisions shall be applied taking priority over this Privacy Policy.

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2. Handling of Personal Information

In this Privacy Policy, “personal information” means information which allows an individual to be identified such as the name, address, telephone number or e-mail address provided by our customers to IPUUDO through the Internet or other media, or information specific to an individual.

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3. Scope of information to be collected

(1) When a reply is required to an inquiry made to IPPUDO concerning our menu or services.
(2) When conducting a survey for product development, carrying out sales promotion activities such as the presentation of prizes or premium member registration, or for the implementation of e-mail transmission services.
(3) When receiving various inquiries by email using the email address “@ ippudo.com.my”. (The sender’s e-mail address will be displayed to the recipient.)

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4. Purpose of Using the Personal Information

(1) When providing appropriate information on receiving an inquiry from a customer.
(2) When sending new menu information, new store information, special campaign information or other information limited to email registered members or premium members.

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5. Management of Personal Information

The personal information provided by our customers will not be disclosed to a third party except in the following cases.

(1) The customer has given express consent.
(2) When outsourcing the handling of personal information to a business consignment company, which has entered into a confidentiality agreement on personal information, within the extent necessary to achieve the purpose of use clearly stated to our customers.
(3) Use as statistical data, when the information has been processed so that individuals cannot be identified (e.g., when publishing information on use of the website according to age group).
(4) When it is necessary to respond to a request such as a request from a public agency (police, courts etc.).

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6. Protection of Personal Information on External Linked Websites

IPPUDO is not responsible for ensuring the security of personal information on websites linked from our website. Regarding the protection of personal information on external linked websites, please check the privacy policy etc. on such linked website for yourself.

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7. Contact for Inquiries

For inquiries regarding this Privacy Policy, please contact us as given below. Please bear in mind that we may not be able to respond immediately to inquiries about personal information provided by customers.

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8. Others

Changes may be made to this Privacy Policy without notice.

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